Why choose Ark‑H as your 3PL partner?
Integrated technology
Our proprietary HeLix OMS connects seamlessly to your platforms and ERP, giving you real‑time dashboards, APIs and MI.
Hybrid capability
Run D2C and B2B in parallel without compromise, our processes are built for both.
Value‑added services
From kitting and co‑packing to POS collation and campaign fulfilment, we handle the extras that make your brand stand out.
Customer care built in
Dedicated teams manage returns, queries and service recovery, so your customers stay loyal.
Secure and resilient
Accredited to ISO 27001 (Information Security) and ISO 22301 (Business Continuity), within a management system designed to ISO 9001 and ISO 14001 requirements.
UK location, modern facilities
Our Bedford site is purpose‑built for speed, compliance and sustainability.
Our 3PL service portfolio
E‑commerce Fulfilment
Fast, accurate pick & pack with integrations for all major e-shop platforms including Shopify, WooCommerce and Adobe Commerce, plus returns handling and real‑time visibility.
Trade Order Fulfilment
Retail‑ready case picking, booking‑in, compliant labelling and OTIF delivery for wholesalers and retailers.
Contract Packing
Decanting, repacking and bespoke assembly under controlled SOPs, ideal for seasonal packs, gift sets and multi‑component products.
Promotional Fulfilment
Time‑critical campaign support: POS collation, kitting, branded inserts and tailored packaging for launches and activations.
Marketing Services
Print, personalisation and creative fulfilment options to keep your campaigns sharp and on‑brand.
Customer Services
Returns management, query handling and service recovery, because fulfilment doesn’t end at despatch.
How we work
- Onboarding with zero surprises. Structured implementation covers SLAs, data flows, pick‑face setup and trial orders before go‑live.
- Visibility and control. HeLix gives you 24/7 access to orders, inventory and KPIs—what we see is what you see.
- Continuous improvement. We review MI and KPIs regularly to eliminate waste and boost performance using Lean principles.
- Sustainability embedded. From recyclable packaging to optimised carrier routing, we help you cut impact without cutting service.
Frequently asked questions
What platforms do you integrate with?
Shopify, WooCommerce, Adobe Commerce (Magento), Amazon, Ebay, Netsuite, Microsoft Dynamics, SAP, Unleashed to name just a few, we can integrate with most platforms with custom connectors available.
Can you handle both B2B and D2C?
Yes, our hybrid model supports omnichannel brands without operational clashes.
Do you offer value‑added services?
Absolutely, kitting, co‑packing, POS collation, promotional fulfilment and more.
What certifications do you hold?
ISO 27001 and ISO 22301, ISO 9001, ISO 14001, UKWA, MHRA, Soil Association, SALSA and more.
Ready to simplify your supply chain?
Let’s map your flows, set the KPIs and start shipping smarter. Talk to us today.
